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Site Terms

OUR DISCLAIMER FOR USING THIS SITE

Ordering Online

Providing every customer as standard:

• Free UK delivery
• Prices displayed inclusive VAT 15%
• Friendly recommended customer service
• Over 10 years reputation in the field
• Secure online purchasing using Worldpay & Paypal!

Terms and Conditions

Prices shown are the price you pay, unless individually specified. On almost all our products, there is no postage, shipping, handling or other costs within the UK mainland. We can accept payment in UK pounds, euros or US dollars. We aim to dispatch orders the same day, if your item has more than a 5 day delay we will notify you. You will always be emailed with confirmation of your order.

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Refund Policy

We can only accept the return of opened items if they are faulty.

A refund will be issued within seven to ten business days of receiving your returned order. Refunds are issued against the same credit card number you used to pay for the original order.

Shipping Information

Overseas shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

Please note, we accept no responsibility for postal delays or postal loss under our standard service. .

Please note we offer free shipping, as well as guaranteed special delivery service via Royal Mail at an extra charge.

Return your order with the original invoice to:

Relax UK Ltd - Returns

101 London Road

Marks Tey

Colchester

CO6 1EB